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Quote Business & funding·

A chatbot is the wrong interface for e-commerce

I think that I’ve believed for a long time that a chatbot isn’t the right interface for e-commerce.

in a Zoom interview with TechCrunch

B
Brian CheskyAirbnb · CEO

Where it comes from

Brian Chesky interview: AI agents need their own operating system
TechCrunch · 2026-10-01

What the article says

Brian Chesky on making Airbnb agent-friendly, the state of consumer AI, and why the world needs an AI-native operating system.

TechCrunch

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